Privacy Policy

Effective date: June 1, 2024

This Privacy Policy explains how Cat Doctor ("we", "us", or "our") collects, uses, shares, and safeguards your information when you use the Cat Doctor mobile application, website, and related services (collectively, the "Services"). We are registered in Cheyenne, WY, United States. If you have any questions, please contact us at hey@catdoctor.app.

1. Information We Collect

Information you provide to us. Account details, email address, profile photos, chat screenshots, and any other information you choose to share.
Automatically collected information. Device type, operating system version, IP address, usage data, and diagnostic logs.
Cookies & similar technologies. See our Cookie Policy for details. We use cookies to improve your experience, analyze traffic, and understand user behavior. Analytics and user statistics tracking are only activated after you provide consent through our cookie banner.

2. How We Use Your Information

To operate and maintain the Services;
To personalise features such as photo rating or chat assistance;
To communicate with you, including updates and promotional messages (you may opt out);
To monitor, analyse, and improve the Services and develop new features;
To detect, prevent, and address technical issues or fraud;
To comply with legal obligations.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following bases: (a) your consent; (b) performance of a contract; (c) legitimate interests; and (d) compliance with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We share information only with trusted processors who assist us in delivering the Services (e.g., cloud hosting, analytics) under strict data protection agreements, or when required by law.

5. International Transfers

Your data may be processed outside the European Economic Area. Where this occurs, we rely on EU Standard Contractual Clauses or other lawful transfer mechanisms.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have rights to access, rectify, erase, restrict, or object to processing of your personal data, and the right to data portability. To exercise these rights, contact hey@catdoctor.app.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no Internet transmission is 100% secure.

9. Children's Privacy

Cat Doctor is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us for deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via the app or email.

11. Contact

Cat Doctor – 1908 Thomes Ave STE 12470, Cheyenne WY 82001, United States
Phone: +1 (888) 432-2048
Email: hey@catdoctor.app